This is an extract of our General Terms and Conditions. The full terms are available on www.ilu-code.eu
We are: International Union for Road-Rail Combined Transport, cooperative company, with its registered office at rue Montoyer 31/11 in 1000 Brussels, Belgium, registered in the Belgian crossroads Bank for Enterprises under the number 0443.774.307 (hereafter “UIRR” or “we”).
E-mail address: headoffice.brussels@uirr.com
Website: www.uirr.com
VAT Number: BE0443.774.307
These Terms lay down the conditions governing the reservation and use of ILU-Keys, the access to and use of the ILU-Key register (hereafter the “ILU-Key register”), the ILU-Tech register (hereafter the “ILU-Tech Register”), both registers herein also referred to as the “Registers” or individually as a “Register”, available via www.ilu-code.eu (hereafter referred to as the “Websites” or the “Website”) and related services and software.
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Only owners and keepers of ILUs (hereafter “Owner” or “Owners”) to be identified and marked by an ILU-Code are allowed to apply for ILU-Keys.
The term “Owners” includes not only the actual owner of an ILU but also a lessee or an operator of ILUs, provided such lessee or operator exercises full and exclusive control over ILUs as if it was the actual owner.
The same Owner may reserve several “ILU-Keys”.
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Pursuant to the European Standard EN 13044-1, the usage of the ILU-Code is limited to the ILUs that are circulating in the European region only, whereby “European region” must be understood as European countries and neighbouring countries which may be reached by road, rail, inland waterways or short sea shipping. The operations should be realised from (origin) / to (destination) CEN members’ countries.
UIRR supplies stickers for the labelling of ILU-Codes, which are in conformity with the rules applicable to the ILU-Code marking.
ILU-Code stickers can only be purchased by companies that hold a duly registered ILU-Key. Purchase orders can only be placed and will only be processed online via www.ilu-code.eu according to the Liabilities that are mentioned in article 4.2. In case of special orders, for example a large quantity of stickers for more than 200 ILUs, a price quote should be requested by email (administration@ilu-code.eu).
The ILU-Code stickers are strictly linked to the ILU-Key Holder of the corresponding ILU-Key for which they are purchased and can only be used in the European region as defined in article 1.5.
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The ILU-Code stickers will be delivered to the address mentioned in the purchase order. In case of incorrect or incomplete information resulting in the inability of the carrier to make delivery, next deliveries will be made at the purchaser’s expenses.
Upon delivery, the purchaser will verify the conformity of the stickers. If the stickers are damaged, incomplete, not in conformity with the purchase order or unsatisfactory, the purchaser will inform UIRR immediately and will return the stickers at his expenses and under his responsibility, together with the invoice. Returned stickers are accepted only if they are in their original state, unused and in their original package.
Failure to inform UIRR and to return the stickers within seven working days, the purchaser is deemed to have accepted the stickers.
If the stickers were refused by the purchaser for any good reason, he will be refunded the amount of the order less shipping cost incurred by the delivery.
The invoicing of the Service is made in accordance with the tariffs approved by the Governing Bodies of UIRR. These tariffs are published in a separate document on the www.ilu-code.eu.
Payment terms can be updated by UIRR at any time. UIRR may add new services for additional fees and charges, add or amend fees and charges for existing services in its sole discretion.
The registration fee has to be paid without delay: the reservation period, granted to allow the operations of payment, is limited to 15 days. If the payment is not received within this period, the exclusive reservation of the ILU-Key is in principle cancelled.
For payments based on bank transfers, UIRR will send its invoices to the applicant or ILU-Key Holder electronically. All invoices will be payable within 15 days of the invoice date. Amounts that remain unpaid as of maturity date will automatically and without notice generate a late payment interest set in accordance with Clause 5 of the Belgian Act of 2 August 2002 regarding the prevention of late payment in commercial transactions, as well as a lump sum indemnity as provided for in that Act of 10% of the amount that remained unpaid (with a minimum of 250 euros). For online payments (credit cards), all invoices will be payable immediately.
The prices are exclusive of VAT, and other taxes, levies or charges. Complaints regarding the invoicing must be communicated by email (administration@ilu-code.eu), motivated and in writing within 7 calendar days after the invoice date.
There are no refunds for or in connection with a cancellation or termination of an ILU-Key Holder’s account, a registration or an ILU-Key. In the event that UIRR or an ILU-Key Holder suspends, cancels or terminates an account, the ILU-Key Holder agrees that it does not have the right to receive a refund.
All payments to UIRR shall be in Euro. Accepted payment methods are bank transfers and online payments via credit card payments. All bank expenses and fees related to international payments are to be paid by the applicant or ILU-Key Holder. All information provided in connection with a monetary transaction must be accurate, complete and current.
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All communication between UIRR and the applicants and/or ILU-Key Holders usually takes place in electronic form via the Website (www.ilu-code.eu). In case paper-based correspondence is chosen by the applicant, additional fees for printing and mailing will apply (see published tariffs for details).
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These Terms are governed exclusively by the laws of Belgium. Any dispute between an applicant, a user or an ILU-Key Holder and UIRR arising from these Terms, that cannot be resolved in an amicable way, will be submitted to the exclusive jurisdiction of the Courts of Brussels.
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UIRR and the Users will remain independent parties. Nothing in these Terms and Conditions shall create any joint venture, agency, franchise, employment or any other relationship between UIRR and the Users.